Our Privacy Policy

(last updated March 2024)

Thank you for visiting our website! At Imagine Social Media, we respect your privacy and want you to understand how we handle your information. This Privacy Policy explains:

The types of information we may collect
How we use that information to provide our services
Your rights regarding your data (including special information for California and EU residents)

We use cookies to improve your experience on our website. You'll find more details about this in the policy.

By using our website, you agree to how we handle data as outlined in this policy and our Terms and Conditions. We may update this policy from time to time, so please check back for changes.

1. INTRODUCTION

This Privacy Policy explains how we collect, use, and share information about the following:

Visitors to our websites (imaginesocialmedia.com, imaginesocial.ai, and others)
People who participate in our programs
Anyone who contacts us for information or to purchase our resources
Other users of our services (we'll explain these services below)

We handle personal data (information that could identify you) and anonymous data (which cannot).

Some parts of this policy apply only to people living in specific regions (like California or the European Union). These sections are clearly marked. Otherwise, this policy covers everyone who uses our services.

Important Note: Our services are not intended for children. If you become aware that a child under 13 (or the relevant age in your region) has provided us with information without a parent's permission, please contact us (details are in the Contact Us section).

This Privacy Policy explains how we collect, use, and share information about the following:

Visitors to our websites (imaginesocialmedia.com, imaginesocial.ai, and others)
People who participate in our programs (such as online courses, coaching, and live training events)
Anyone who contacts us for information or to purchase our resources (marketing consultations, website design, content calendars, template packs, etc.)
Other users of our services

We handle personal data (information that could identify you) and anonymous data (which cannot).

2. PERSONAL INFORMATION THE COMPANY COLLECTS

We collect personal information that you enter on our Site or otherwise volunteer to us when you contact us to, among other things, make purchases, request information, or register for or attend our programs. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.

For purposes of this Privacy Policy, “Personal Information” means information (whether stored electronically or in paper based filing systems) relating to a living individual who can be identified from that data (or from that data and other information in our possession). Personal Information comprises the categories of Personal Information defined by the CCPA, which includes:

Identifiers - Name, address, email, phone, SSN, driver’s license
Other Data - Financial information, medical information, health insurance information
Protected Classes: Gender, sexual orientation (this information is collected from self-assessments) ..
Commercial Information - Records of personal property, purchasing or consuming histories or tendencies
Biometric Information - Fingerprints, retina scans, face prints
Internet Activity - Browsing history, search history, IP address, website interactions
Geolocation Data - GPS coordinates, location history
Sensory Data - Audio, electronic, visual, thermal, olfactory
Professional Data - CV, resume, employment history
Education Data - Educational background, grades, scores
Inferences - Drawn from the above categories, such as preferences, characteristics, attitudes, predispositions, abilities, aptitudes, intelligence, psychological traits

We may collect different types of personal information. The list above gives you examples of the kinds of data that fall into various categories. The list below provides examples of the types of personal information we may collect. Please note, we don't collect every type of data listed:

Identifiers: Like your name, email, and address.
ProtectedClasses: Such as gender or sexual orientation (if you share this in self-assessments).
Commercial Information: This might include purchase history.
Internet Activity: Data about how you use our website.
Other Data (if applicable): This could include financial information (like credit card numbers) for making purchases. We only collect this if you choose to provide it.

We collect only the information necessary to provide our services. We'll always use your data responsibly and for the purposes you've agreed to.

INFORMATION YOU GIVE US

Information We Collect

Information You Provide Directly:

Basic Contact Details: Name, address, email, and phone number.
For Affiliates/Suppliers: Social security number, federal tax ID, or other relevant information as required by our business relationships.
Purchase Information: Credit card and account information collected when you purchase products or services directly from us.
Self-Assessment Results: Data and results from quizzes, tests, and similar tools you engage with as part of our programs or registration processes. This may include protected class information (gender, sexual orientation, etc.) if you choose to disclose it.
Potential Employee Information: For those interested in employment, this includes resumes/CVs, salary history, education background, citizenship information, and the position you are applying for.

Other Information We May Collect

Inferences: We analyze the information you provide to better understand your goals and interests related to our products, services, and events.

Important Note: We do not collect or receive biometric information or sensory data.

INFORMATION WE COLLECT AUTOMATICALLY

Internet Activity: When you visit our Site, our web server automatically collects and stores the following information:

The Internet protocol (IP) address used to connect your computer to the Internet, referring website address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), pages on our Site you viewed; page response times, download errors, duration of page visits, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number;
Our Site uses cookies and pixel tags to collect this information.

INFORMATION WE RECEIVE FROM OTHER SOURCES

"We may receive information about you from our partners who help us provide our services. This includes companies that:
- Help us with technical things like our website and payment processing.
- Assist with marketing and analyzing how our website is used.
- Support promotions we offer.
We will let you know when we get this information and how it will be used."

COOKIES

Our Site uses cookies to personalize your experience and target advertising.

3. HOW THE COMPANY USES PERSONAL INFORMATION

INFORMATION YOU GIVE US

Here's how we might use the information you provide:

To fulfill your requests and provide our services: This includes delivering the courses, consultations, events, etc., that you've purchased.
To manage our agreements: If we have a contract with you (or with an affiliate/distributor you purchase through), we'll use your information to uphold our end of the agreement.
To stay in touch: We may contact you about other relevant products or services we offer unless you opt-out of marketing communications.
To inform you of changes: We'll let you know if there are updates to our services that may affect you.
To comply with the law: We use your data in ways that adhere to relevant regulations.
To enhance our offerings: We may analyze your information (in anonymized ways) to understand how we can improve our services overall.
To assess event suitability: If you apply for a live event, we may use your information to determine if it's a good fit.
For quality control: Your data helps us with training and ensuring we provide the best customer experience.
For credit reference checks (if applicable): We may use your information for credit checks if this is part of your purchase process.
For job applicants: We use your information to review your application and respond accordingly.

INFORMATION WE COLLECT ABOUT YOU

We will use this information:

to show you relevant ads for our programs and services.
to administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
as part of our efforts to keep our site safe and secure.

INFORMATION WE RECEIVE FROM OTHER SOURCES

We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

4. SHARING YOUR INFORMATION WITH THIRD PARTIES

We do not sell your personal information.
To provide our services, we sometimes partner with trusted third-party service providers. These providers may include companies that help with things like payment processing, website analytics, marketing. They may collect some information directly from you to assist us.
Our service providers are contractually obligated to handle your data responsibly. They must follow our instructions, comply with relevant laws like the CCPA, and protect your information from unauthorized use.
Imagine Social Media takes reasonable steps to ensure these third parties use your Personal Information only for the purposes for which they have been engaged by Imagine Social Media, that they do not share or sell your Personal Information to anyone else.
By using our services, you agree that we can share the types of personal information outlined in Section 2 of this Privacy Policy with these service providers.

Here's why we might share your data with service providers:

Sales – for the purpose of fulfilling requests from you to purchase goods and services from our Site or at our events;
Targeted advertising – to provide advertising of Imagine Social Media’s programs and services on other Sites and platforms;
Marketing – for the purpose of direct marketing of goods and services offered by Imagine Social Media and our affiliates that you may be interested in;
Self-Assessment testing – for administering and providing self-assessment testing services, including the DISC assessment test;
Contractual performance – for the performance of any contract we enter into with you, or they enter with you on behalf of Imagine Social Media;
Web analytics — analytics and search engine service providers that assist us in the improvement and optimization of our site;
Medical assessment – for the analysis of medical and health information you submit to determine if you are an appropriate participant in our live events.

We may also share your information in specific situations, such as:

Business Changes: If we were to buy or sell parts of our business.
Legal Obligations: If required to do so by law or government authorities.
Protection: To safeguard the rights, property, or safety of our company, our customers, or others.

We take data security seriously. Any third-parties we work with are held to strict standards to protect your information and only use it for the agreed upon purposes.

5. OUR STORAGE OF YOUR PERSONAL INFORMATION

How We Protect Your Data

We take the security of your personal information seriously. We use appropriate measures to protect it from unauthorized access, misuse, or loss. These measures are tailored to the type of data we collect.

How Long We Keep Your Data

We'll keep your information for as long as needed to provide our services, fulfill legal obligations, or resolve any potential disputes. The specific timeframe can vary depending on how you've interacted with us.

Unsubscribing from Marketing

You can unsubscribe from our email marketing at any time using the link in any email.
It may take a short time for changes to fully take effect. You could still receive some promotional emails during this transition period.
Please note, unsubscribing only affects our direct marketing. You might still receive information from third parties if they obtained your information separately.
To ensure we don't accidentally add you back to our mailing list, we'll keep a record of your email address after you unsubscribe.

6. ACCESS TO THE OTHER WEBSITES

Important Note About Links to Other Websites

Our website may contain links to our partners, affiliates, or other websites. If you click on these links, you'll leave our site. Each website has its own privacy policy, which may be different from ours. Please review the policies of any site you visit before providing your personal information. We are not responsible for how other websites handle your data.

7. PROTECTING CHILDREN'S PRIVACY

Our website is not intended for children under the age of 13. We do not knowingly collect any personal information from children under this age. Our site contains content that may be unsuitable for young audiences. If you are a parent or guardian, please discuss online safety with your children and supervise their internet use.

8. ADDITIONAL POLICIES IN COMPLIANCE WITH THE CCPA

The CCPA affords California consumers the rights with respect to their Personal Information set forth in this section.

8.1 RIGHT TO KNOW ABOUT PERSONAL INFORMATION COLLECTED, USED, DISCLOSED, OR SOLD

California Consumer Rights: Information and Opt-Out. As a California resident, you have the right to:

Know Your Data: Request a report detailing the personal information we've collected, used, disclosed, or sold in the past 12 months.
Opt-out of Data Sales: Request that we do not share your personal information with other companies for their marketing purposes.

Exercising Your Rights:

To submit a request, please follow the instructions in our Contact Us section.

8.2 RIGHT TO REQUEST DELETION OF PERSONAL INFORMATION

California consumers have the right to request the deletion of their personal information collected or maintained by the Company. To exercise this right, a California consumer must submit to the Company a verifiable request to delete such information. This request can be submitted by following the procedures set forth in the Contact Us section.

8.3 RIGHT TO NON-DISCRIMINATION FOR THE EXERCISE OF A CONSUMER’S PRIVACY RIGHTS

We will not discriminate against you for exercising any of your rights under the CCPA. This means we will not deny you goods or services, charge you different prices, or provide a lesser quality of service if you choose to exercise your rights.

8.4 SUBMITTING A CCPA DATA REQUEST

Submitting CCPA Requests:
- You may request to exercise your rights by emailing us at info@imaginesocialmedia.com or calling us at 845-545-2431.

To protect your privacy, we will take steps to verify your identity before fulfilling your request. This may include asking you to provide information that only the account holder would know.

8.5 AUTHORIZED AGENT

California consumers may designate an authorized agent to exercise a CCPA right on the consumer’s behalf. If a consumer utilizes an authorized agent to exercise a CCPA right, the following proof that the agent has been authorized to act on the consumer’s behalf will need to be provided:

Proof of written permission by the consumer for the authorized agent to act on his or her behalf and separate verification of the consumer; or
Proof that the authorized agent holds a power of attorney to act on the consumer’s behalf pursuant to Cal. Probate Code §§ 4000-4465.

9. ADDITIONAL POLICIES IN COMPLIANCE WITH THE EEA PRIVACY LAWS

In addition to the other policies described in this Privacy Policy, residents of the European Union or the EEA are afforded the following additional rights and protections as required by the General Data Privacy Regulation (“GDPR”). The additional rights and protections set forth in this section of this Policy apply only to residents of the European Union or the EEA.

9.1 GDPR DEFINITIONS

THE FOLLOWING ADDITIONAL DEFINITIONS APPLY TO THIS SECTION OF THE PRIVACY POLICY:

Controller: This refers to us (Imagine Social Media). We decide how your personal information is collected and used for our business purposes.
Processor: This could be us or a third-party service provider who handles personal information on our behalf.
Person: This means an individual, company, or any other legal entity.
Processing: This covers any action we take with your data, such as:
- Collecting and storing it
- Making changes or additions
- Using it for various purposes
- Sharing it with trusted third parties
- Deleting it

9.2 THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION

To comply with the GDPR, here's why we might process your personal information:

Legitimate Interests: This means using your data in ways that benefit our business, as long as it doesn't unfairly impact your rights. This could include:
- Marketing our products and services we think you might like
- Handling inquiries and supporting our partners and affiliates
- Finding qualified candidates for job openings
To Fulfill a Contract: If we have an agreement with you, we'll process your data as needed to uphold our end of the bargain.
With Your Consent: In some cases, we'll get your explicit permission before using your data.
Legal Obligations: We may process your data if required by law, including for national security or law enforcement purposes.

9.3 WHERE WE STORE YOUR PERSONAL INFORMATION

Your information is stored securely on our servers or on servers provided by trusted cloud services like Amazon Web Services. If you live in the EEA, please note that your data may be transferred outside the EEA for processing. We comply with strict privacy frameworks to ensure your data is always protected.

Important Note about Internet Security

While we take data security very seriously, no online transmission is 100% secure. We use robust security measures to protect your information to the best of our ability.

9.4 ADDENDUM TO HOW LONG WE STORE YOUR PERSONAL INFORMATION

In some cases, there is a legal requirement to keep Personal Information for a minimum period of time. Except in those circumstances, we do not keep your Personal Information for any longer than is necessary for the purposes for which the Personal Information was collected or for which it is to be further processed.

9.5 YOUR RIGHTS WITH RESPECT TO YOUR PERSONAL INFORMATION

You have the following rights regarding the personal information we hold about you (some exceptions may apply):

Access: You can request a copy of the information we have.
Correction: You can ask us to fix any inaccuracies in your data.
Deletion: You can request that we delete your information, unless we have a legitimate reason to keep it (like a legal obligation).
Restriction: You can ask us to stop processing your data for certain purposes, including marketing.

How to Exercise Your Rights

Please submit a written request using our contact information below. We may charge a small fee as allowed by law. You can also opt-out of marketing emails by using the unsubscribe link in any email.

10. CONDITIONS OF USE AND CHANGES TO OUR PRIVACY POLICY

This Privacy Policy, our Terms and Conditions, and any relevant agreements govern your use of our website and events. These include limitations on damages and specify that California law applies in any dispute.
If you have concerns about our privacy practices, please contact us with a detailed description, and we'll work to address them.
Our policies may change as our business evolves. We might email reminders about updates, but we encourage you to check our website regularly for the latest versions.
Unless otherwise stated, our current Privacy Policy applies to all the information we hold about you.

11. CONTACTING US

This Site is owned and operated by Imagine Social Media. If you have any questions or suggestions with respect to this Privacy Policy or our privacy practices, please e-mail us at info@imaginesocialmedia.com, or you can contact us by mail at:

Imagine Social

3979 Albany Post Road #2129

Hyde Park, NY 27538

info@imaginesocialmedia.com

CCPA-SPECIFIC REQUESTS

Please submit CCPA-specific data requests through the procedures set forth in Section 8.